Shipping Policy
Effective Date: 16 August 2026
At Deziyana, we carefully prepare every order and work with our fulfilment and delivery partners to ensure that your products reach you safely.
1. Shipping Availability
We currently offer shipping across India to serviceable PIN codes.
Shipping availability may vary depending on the delivery location and courier serviceability.
2. Flat Shipping Charges
Deziyana charges a flat shipping fee of ₹59 per order for domestic orders.
The ₹59 shipping charge applies regardless of the number of products included in the order, unless a specific product, promotion or offer states otherwise.
The applicable shipping charge will be displayed at checkout before you complete your purchase.
3. Order Processing
Most orders are processed within 2–3 business days after successful order confirmation and payment.
As many Deziyana products are made to order, processing may occasionally take longer during periods of high order volume, holidays or unforeseen circumstances.
4. Delivery Time
After dispatch, orders generally take approximately 2–5 business days to be delivered, depending on the destination and courier serviceability.
The overall estimated delivery period is generally 4–7 business days from order confirmation.
These are estimated timelines and are not guaranteed delivery dates.
5. Order Tracking
Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp or another available communication method.
You may use the tracking information to monitor your shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information at the time of placing an order.
Please ensure that your:
- Name
- House/Flat number
- Street/Locality
- City
- State
- PIN code
- Mobile number
are entered correctly.
Deziyana is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.
If an order needs to be reshipped because incorrect information was provided by the customer, additional shipping charges may apply.
7. Delivery Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
- Weather conditions
- Natural disasters
- Courier delays
- Transportation disruptions
- Public holidays
- High order volumes
- Serviceability issues
- Incorrect delivery information
We will make reasonable efforts to assist customers with tracking delayed shipments.
8. Failed Delivery / Return to Origin
An order may be returned to the fulfilment facility if delivery cannot be completed.
This may occur because of:
- Incorrect or incomplete address
- Incorrect contact information
- Customer unavailability
- Customer refusal to accept the order
- Non-serviceable PIN code
- Other delivery-related circumstances
If an order needs to be reshipped because of circumstances attributable to the customer, additional shipping charges may apply.
9. Damaged Shipments
If your package arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible.
Please refer to our Returns & Refunds Policy for information about damaged or defective products.
10. International Shipping
At present, Deziyana primarily ships within India.
International shipping may be introduced in the future. If offered, applicable shipping charges, delivery timelines, customs duties and taxes will be communicated separately.
11. Contact
For shipping-related questions, please contact:
Email: deziyana.official@gmail.com